1. Information We Collect
We collect information you provide directly to us, including:
- Personal identification information (name, email, phone number)
- Passport and travel document information
- Employment and educational background
- Financial information for payment processing
2. How We Use Your Information
We use the information we collect to:
- Provide visa consultation and application services
- Communicate with you about your application status
- Process payments and maintain financial records
- Improve our services and customer experience
- Comply with legal and regulatory requirements
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- With trusted service providers who assist in our operations
- To protect our rights and prevent fraud
4. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
- Secure data centers with physical and digital security
5. Your Rights
You have the following rights regarding your personal information:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Lodge a complaint with relevant authorities
6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze website usage.
Types of Cookies We Use:
- • Essential cookies for website functionality
- • Analytics cookies to understand user behavior
- • Preference cookies to remember your settings
- • Marketing cookies for relevant content
7. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@celestialhub.com
Phone: +1 (555) 123-4567
Address: 123 Visa Street, Immigration City, IC 12345
Last Updated: December 2024